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Privacy Policy

Last updated: November 2025

Introduction

IkeBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Submit an enquiry form
  • Contact us via email or phone
  • Subscribe to our communications

This information may include your name, email address, phone number, and any information you provide in your messages to us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer service
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations
  • To protect our rights or property
  • With service providers who assist us in operating our website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Data Protection Rights (UK GDPR)

Under UK data protection law, you have rights including:

  • The right to access your personal data
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

IkeBalance
5 Church Road, Burgess Hill
RH15 9BB, United Kingdom
Phone: +44 1444 897 215
Email: [email protected]

IkeBalance

Professional nutrition consultation for men's dietary supplements and skincare guidance for women in the United Kingdom.

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Contact Information

Address:
5 Church Road, Burgess Hill
RH15 9BB, United Kingdom

Phone: +44 1444 897 215

Email: [email protected]


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